Client Care Coordinator
21 hours ago
We are seeking a highly skilled and compassionate Client Care Coordinator to provide mental health and related services for homeless families at Homes for the Homeless.
Key Responsibilities:
- Conduct comprehensive bio-psychosocial assessments with each family to understand their strengths and service needs.
- Monitor, lead, and coordinate social service and counseling support, including timely interventions.
- Ensure effective social services delivery to clients, incorporating models and best practices such as trauma-informed and family-centered care.
- Monitor and document client progress toward service plan goals.
- Support families in receiving full support in shelter and refer them for counseling or other services when necessary.
- Collaborate with the Case Manager and supporting staff to address challenging clients.
- Improve linkages to mental health, education, and community-based services.
- Strengthen permanency outcomes for families with children in shelter.
- Manage record keeping, data collection, and evaluation on the effectiveness of services for families.
- Support the Family Services department by conducting trainings and promoting best practices.
Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences provide more than just a place to sleep, offering an array of onsite programs that support families in achieving their goals.
Qualifications- Master's degree in Social Work or Mental Health Counseling.
- Licensed Master Social Worker (LMSW) or Licensed Master Health Counselor (LMHC) in the state of New York.
- Familiarity with substance use disorders, addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions.
- Sensitivity and awareness of working with homeless and vulnerable populations.
- Bilingual skills are a plus.
We offer a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. Our benefits package includes comprehensive health insurance, an employer-funded 403(b) retirement plan, commuter benefits, life insurance, and more.
Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment and prohibit any form of discrimination or harassment based on various protected characteristics.
Salary: $70,000
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