Client Care Coordinator

22 hours ago

Kew Gardens Hills, New York, United States Homes for the Homeless Full time
About the Role

We are seeking a highly skilled and compassionate Client Care Coordinator to join our team at Homes for the Homeless. As a key member of our Family Services department, you will play a vital role in providing mental health and related services to homeless families.

Key Responsibilities
  • Conduct comprehensive bio-psychosocial assessments with each family to understand their strengths and service needs.
  • Monitor, lead, and coordinate social service and counseling support, including timely interventions.
  • Ensure effective social services delivery to clients, integrating models and best practices.
  • Monitor and document client progress toward service plan goals.
  • Refer families for counseling or other services as needed.
  • Support the Family Services department by working alongside the Case Manager and supporting staff.
  • Improve linkages to mental health, education, and community-based services.
  • Strengthen permanency outcomes for families with children in shelter.
  • Manage record keeping, data collection, and evaluation on the effectiveness of services.
Requirements
  • Master's degree in Social Work or Mental Health Counseling.
  • Licensed Master Social Worker (LMSW) or Licensed Master Health Counselor (LMHC) in the state of New York.
  • Familiarity with substance use disorders, addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions.
  • Sensitivity and awareness of working with homeless and vulnerable populations.
What We Offer

In addition to a competitive salary, we provide excellent benefits, including comprehensive health insurance, an employer-funded 403(b) retirement plan, commuter benefits, life insurance, and more.

Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment and prohibit any form of discrimination or harassment based on protected characteristics.

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