Administrative Professional

3 weeks ago


Batavia, New York, United States Person Centered Services Full time

**Overview of the Job

As an Administrative Professional at Person Centered Services, you will play a vital role in supporting the day-to-day operations of our Care Coordination department. Your primary responsibilities will include providing administrative support, data entry, and record-keeping to ensure the smooth delivery of our services.

About the Department

The Care Coordination department is dedicated to providing high-quality support services to individuals with intellectual and developmental disabilities. Our team is passionate about making a positive impact in the lives of those we serve.

Responsibilities

The Administrative Professional will be responsible for:

  • Completing a range of administrative tasks, including data entry, filing, and record-keeping.
  • Providing exceptional customer service to internal and external stakeholders.
  • Responding to inquiries and escalating issues as necessary.
  • Assisting with the maintenance of department databases.
  • Creating and maintaining department forms.
  • Developing and maintaining department spreadsheets/trackers/reports.
  • Attending department meetings to take notes.
  • Coordinating meetings, room bookings, and maintaining shared drives/calendars.
  • Assisting with the submission of applications/referrals for services and benefits/entitlements.
  • Uploading and submitting documents to statewide databases/authorization systems.
  • Ensuring the integrity of departmental data and documentation.
  • Participating in ongoing training and professional development opportunities.

Requirements

To be successful in this role, you will require:

  • A High School Diploma/GED.
  • Excellent communication and organizational skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Strong computer skills, including Microsoft Office and Excel.
  • Reliable transportation and a willingness to travel within the service area.

Benefits

At Person Centered Services, we are committed to providing a comprehensive compensation package that includes:

  • Competitive hourly rate ($18-$22 per hour based on experience and location).
  • Comprehensive health insurance plans.
  • 401(k) matching.
  • Paid time off.
  • Professional development opportunities.


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