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Front Counter Coordinator

2 months ago

Phoenix, Arizona, United States PostNet - AZ156 Full time
Front Counter Coordinator

We are seeking a highly motivated and customer-focused individual to serve as a Front Counter Coordinator at PostNet - AZ156. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring smooth operations at our busy front counter, and contributing to the success of our franchise.

Key Responsibilities:
  • Provide expert advice on printing, shipping, and other services to customers.
  • Process customer orders through our point-of-sale system, including handling cash and credit transactions.
  • Actively engage in upselling and cross-selling services to enhance customer satisfaction and drive sales.
  • Open and close the center, manage cash registers, and maintain inventory levels.
  • Ensure the front counter and store areas are clean, organized, and compliant with company standards.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service or retail experience preferred.
  • Strong verbal and written communication skills.
  • Ability to multitask effectively in a fast-paced environment.
  • Attention to detail and strong organizational skills.
  • Ability to lift up to 75 pounds and stand for extended periods.
  • Basic computer skills, including familiarity with Microsoft Office and point-of-sale systems.
  • Clean background check required for fingerprinting certification.
What We Offer:
  • Competitive compensation and flexible scheduling.
  • Opportunities for career advancement and professional development.
  • A supportive and fun work environment.
  • Training in various aspects of business operations, including sales, print services, and marketing.