Senior Solutions Consultant

2 weeks ago


Massachusetts, United States SS&C Technologies Holdings Full time
Position Overview

As a key player in our organization, the Senior Solutions Consultant will leverage extensive knowledge of our products, industry standards, and best practices to fulfill a consultative role. This position serves as a subject matter expert and a vital resource during various phases of implementation, including conversions, upgrades, and the expansion of services and products, as well as optimizing processes.

The role involves identifying and proposing software solutions and associated business strategies that align with the client's tactical and strategic goals. Key Responsibilities include:

  • Defining solutions and conducting thorough requirements analysis.
  • Configuring and customizing systems to meet client needs.
  • Analyzing project scope and consulting on workflow improvements.
  • Mapping data and preparing detailed project documentation.
  • Resolving issues and conducting testing.
  • Providing customer training and education.
  • Deploying and implementing solutions, along with offering transitional post-implementation support.

This role requires collaboration with various functional teams, including marketing, sales, application analysis, and development, to introduce and support new product functionalities and additional service offerings. The consultant may also identify opportunities for additional revenue and assist in cross-selling initiatives.

This position is suited for a career-level professional who leads small to moderately complex projects or engages in intricate tasks that necessitate a high level of judgment, resourcefulness, and self-initiative. The consultant will demonstrate specialized expertise to assess diverse and complex challenges and devise innovative solutions, recommending new procedures as necessary.

Qualifications include a minimum of a Master's degree with 1 year of relevant experience, a Bachelor's degree with 3 years of related experience, or a high school diploma with 5 years of applicable experience.



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