Complaint Resolution Specialist
1 day ago
Bank of America seeks a skilled Complaint Resolution Specialist to join its team. This role involves researching and addressing highly sensitive client account concerns escalated through high-risk channels within the contact center. Key responsibilities include performing routine and complex account maintenance and research, navigating multiple systems and solving problems, and providing exceptional service and a seamless experience to clients.
The ideal candidate will have strong attention to detail, excellent verbal and oral communication skills, and the ability to work cohesively within a team-oriented environment. A minimum of 1 year of experience working in a fast-paced production-based environment is required. Strong organization skills, process orientation, and proficiency in Microsoft Office suite of products are also essential.
This position offers an estimated salary range of $55,000 - $65,000 per annum, based on location and experience. Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse.
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Complaint Resolution Professional
1 day ago
Phoenix, Arizona, United States The Bank of America Corporation Full timeAbout Us: Bank of America Corporation is a leading financial institution that prioritizes responsible growth and delivering exceptional value to our clients, teammates, communities, and shareholders. As a Complaint Servicing Specialist, you will play a crucial role in helping us achieve this mission.We are committed to making financial lives better through...
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Customer Service Representative
3 weeks ago
Phoenix, Arizona, United States USAA Full timeWhy USAA?At USAA, we strive to make a meaningful difference in the lives of our members and their families.The OpportunityWe are seeking an experienced Customer Service Representative to join our team as a Dispute Resolution Specialist. In this role, you will play a critical part in ensuring the financial security of our members by thoroughly investigating...
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Warranty Claims Resolution Professional
1 day ago
Phoenix, Arizona, United States OneGuard Full timeWarranty Claims Resolution Professional:Are you an experienced customer service professional with a passion for resolving complex issues? Do you thrive in a fast-paced environment where no two days are the same? Look no further! OneGuard is seeking a skilled Warranty Claims Resolution Professional to join our team.**About the Role:**We're looking for an...
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Patient Balance Resolution Specialist
1 week ago
Phoenix, Arizona, United States Credit Solutions Full timeCredit Solutions is a leading provider of tailored EBO Solutions and Account Resolution services nationwide. As a Patient Balance Resolution Specialist, you'll play a crucial role in ensuring patients receive the necessary support to resolve their outstanding medical balances.You'll engage with patients to understand their unique circumstances and provide...
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Debt Resolution Specialist
3 weeks ago
Phoenix, Arizona, United States MSCCN Full timeEmbark on a career as a Debt Resolution Specialist with MSCCN. As a valued member of our team, you will be responsible for communicating with consumers regarding past due balances on various accounts.We are seeking motivated individuals who can effectively navigate the complexities of debt resolution and provide empathetic support to clients. Your primary...
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Escalation Resolution Specialist
3 weeks ago
Phoenix, Arizona, United States Dawson Full timeJob SummaryDawson is seeking an experienced Escalation Resolution Specialist to join our team. As a key member of our client services department, you will be responsible for resolving complex claim inquiries and process issues in a timely and professional manner.About the RoleThis is a full-time position working remotely with a competitive estimated salary...
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Conflict Resolution Specialist
3 weeks ago
Phoenix, Arizona, United States Law Firm Full timeAbout the RoleWe are seeking a highly skilled Conflict Resolution Specialist to join our team.This is a key role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. The successful candidate will have a keen eye for detail and be able to manage multiple priorities in a fast-paced...
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Debt Resolution Specialist
3 weeks ago
Phoenix, Arizona, United States Moore Law Group Full timeJob OverviewThe Moore Law Group is seeking a skilled Debt Resolution Specialist to join our dynamic team. As a key member of our collection efforts, you will play a crucial role in resolving debts and delivering exceptional customer service.ResponsibilitiesResolve Debts: Effectively communicate with consumers, attorneys, and other parties to resolve debts...
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Conflict Resolution Specialist
3 weeks ago
Phoenix, Arizona, United States Law Firm Full timeAbout the RoleWe are seeking a skilled Conflict Resolution Specialist to join our legal operations team. As a key member of our team, you will play a critical role in ensuring the timely and accurate analysis of conflict searches, reports, and analysis.This is a fantastic opportunity for an experienced professional looking to bring their skills and expertise...
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Debt Resolution Specialist
3 weeks ago
Phoenix, Arizona, United States THE MOORE LAW GROUP Full timeAbout The RoleWe are seeking a highly motivated and results-driven Debt Resolution Specialist to join our dynamic team at The Moore Law Group. As a key member of our collection team, you will play a critical role in resolving debts within client requirements.Key ResponsibilitiesCommunicate effectively with consumers, attorneys, and other parties to resolve...
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Risk Resolution Specialist
3 days ago
Phoenix, Arizona, United States Swift Transportation Full timeAbout the RoleThe Claims Examiner 4 role at Swift Transportation involves managing complex claims from start to finish. You will work closely with our team to investigate claims, evaluate liability, and negotiate settlements.Duties and ResponsibilitiesManage complex claims, including those involving litigation, to minimize exposure to the company.Work...
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Claims Resolution Specialist
3 weeks ago
Phoenix, Arizona, United States Trexis Insurance Full timeJob SummaryTrexis Insurance is seeking a skilled and experienced Casualty Claims Adjuster to join our team. This role involves investigating, evaluating, and settling moderate to complex auto claims. The ideal candidate will have a strong analytical mind, excellent communication skills, and a keen eye for detail.Key ResponsibilitiesInterpret personal auto...
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Customer Service Specialist
1 day ago
Phoenix, Arizona, United States OneGuard Full timeJob Title: Customer Service SpecialistA career opportunity awaits you at OneGuard, a renowned provider of home warranty solutions. We are seeking an experienced Customer Service Specialist to join our team.**About the Role:**We are looking for a skilled professional with excellent communication and problem-solving skills to provide top-notch customer...
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Claims Resolution Specialist
1 week ago
Phoenix, Arizona, United States Swift Transportation Full timeAbout UsSigned up with us for years' complex claims knowledge needed.Key Responsibilities:Our Claims Examination Assistant investigates, assesses, and settles intricate cases involving litigation, focusing on reducing business exposure. They coordinate with external professionals (attorneys, investigators) when necessary to ensure effective resolution....
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Senior Distribution Specialist
1 week ago
Phoenix, Arizona, United States APS (Arizona Public Service) Full timeArizona Public Service is a leader in sustainable energy solutions. We are seeking a Senior Distribution Specialist to join our team. As a Senior Distribution Specialist, you will perform advanced technical tasks, including load flow, protection & short circuit analysis, and voltage studies to support new customer additions and integration of distributed...
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Distribution Systems Specialist
1 week ago
Phoenix, Arizona, United States Arizona Public Service Company Full timeArizona Public Service Company is committed to providing clean, reliable, and affordable energy to our customers. As a Distribution Systems Specialist, you will play a critical role in ensuring the safe and efficient operation of our distribution systems.Your primary responsibilities will include performing engineering design, modifications, and analytical...
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Senior Client Services Specialist
7 days ago
Phoenix, Arizona, United States Caris Life Sciences Full timeAbout the RoleWe are seeking an experienced Senior Client Services Specialist to join our team at Caris Life Sciences. This role will serve as the most senior level of the AL team, responsible for resolving case discrepancies and building strong customer relationships. The ideal candidate will have 1-2 years of existing Customer Support experience and a...
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Technical Support Specialist
1 week ago
Phoenix, Arizona, United States Tech Providers Full timeJob Summary: We are seeking a highly skilled and motivated Technical Support Specialist to join our team at Tech Providers. As a key member of our support staff, you will be responsible for providing exceptional customer service, resolving technical issues, and ensuring customer satisfaction.About the Role: In this role, you will receive and place telephone...
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Patient Accounts Resolution Specialist
3 weeks ago
Phoenix, Arizona, United States HonorHealth Full timeHonorHealth is one of Arizona's largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area.The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical...
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Call Center Representative
1 week ago
Phoenix, Arizona, United States Tech Providers Full timePosition Summary: Tech Providers is hiring a FCD Call Center Specialist to provide exceptional customer service and support to our clients. As a member of our customer support team, you will be responsible for responding to customer inquiries, resolving issues, and maintaining accurate records and reports.About the Position: In this dynamic role, you will...