Complaint Resolution Professional
1 day ago
We are committed to making financial lives better through the power of every connection. Our team works tirelessly to provide personalized service, expert advice, and innovative solutions to meet the evolving needs of our customers.
Job Responsibilities:
- Analyze customer complaints and concerns to identify root causes and implement effective resolutions.
- Develop and maintain strong relationships with internal stakeholders, including colleagues, managers, and senior leaders.
- Collaborate with cross-functional teams to drive process improvements and enhance customer experience.
Requirements:
- Bachelor's degree in Business Administration, Communications, or related field.
- Minimum 2 years of experience in customer-facing roles, preferably in the banking industry.
- Excellent communication, problem-solving, and analytical skills.
What We Offer:
- A competitive salary range: $65,000 - $85,000 per year.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Ongoing training and development opportunities to enhance your skills and career prospects.
-
Complaint Resolution Specialist
1 day ago
Phoenix, Arizona, United States Bank of America Full timeJob OverviewBank of America seeks a skilled Complaint Resolution Specialist to join its team. This role involves researching and addressing highly sensitive client account concerns escalated through high-risk channels within the contact center. Key responsibilities include performing routine and complex account maintenance and research, navigating multiple...
-
Warranty Claims Resolution Professional
1 day ago
Phoenix, Arizona, United States OneGuard Full timeWarranty Claims Resolution Professional:Are you an experienced customer service professional with a passion for resolving complex issues? Do you thrive in a fast-paced environment where no two days are the same? Look no further! OneGuard is seeking a skilled Warranty Claims Resolution Professional to join our team.**About the Role:**We're looking for an...
-
Customer Service Representative
3 weeks ago
Phoenix, Arizona, United States USAA Full timeWhy USAA?At USAA, we strive to make a meaningful difference in the lives of our members and their families.The OpportunityWe are seeking an experienced Customer Service Representative to join our team as a Dispute Resolution Specialist. In this role, you will play a critical part in ensuring the financial security of our members by thoroughly investigating...
-
Escalation Resolution Specialist
3 weeks ago
Phoenix, Arizona, United States Dawson Full timeJob SummaryDawson is seeking an experienced Escalation Resolution Specialist to join our team. As a key member of our client services department, you will be responsible for resolving complex claim inquiries and process issues in a timely and professional manner.About the RoleThis is a full-time position working remotely with a competitive estimated salary...
-
Debt Resolution Specialist
3 weeks ago
Phoenix, Arizona, United States MSCCN Full timeEmbark on a career as a Debt Resolution Specialist with MSCCN. As a valued member of our team, you will be responsible for communicating with consumers regarding past due balances on various accounts.We are seeking motivated individuals who can effectively navigate the complexities of debt resolution and provide empathetic support to clients. Your primary...
-
Conflict Resolution Specialist
3 weeks ago
Phoenix, Arizona, United States Law Firm Full timeAbout the RoleWe are seeking a highly skilled Conflict Resolution Specialist to join our team.This is a key role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. The successful candidate will have a keen eye for detail and be able to manage multiple priorities in a fast-paced...
-
Debt Resolution Specialist
3 weeks ago
Phoenix, Arizona, United States Moore Law Group Full timeJob OverviewThe Moore Law Group is seeking a skilled Debt Resolution Specialist to join our dynamic team. As a key member of our collection efforts, you will play a crucial role in resolving debts and delivering exceptional customer service.ResponsibilitiesResolve Debts: Effectively communicate with consumers, attorneys, and other parties to resolve debts...
-
Claims Resolution Specialist
1 week ago
Phoenix, Arizona, United States Swift Transportation Full timeAbout UsSigned up with us for years' complex claims knowledge needed.Key Responsibilities:Our Claims Examination Assistant investigates, assesses, and settles intricate cases involving litigation, focusing on reducing business exposure. They coordinate with external professionals (attorneys, investigators) when necessary to ensure effective resolution....
-
Debt Resolution Specialist
3 weeks ago
Phoenix, Arizona, United States THE MOORE LAW GROUP Full timeAbout The RoleWe are seeking a highly motivated and results-driven Debt Resolution Specialist to join our dynamic team at The Moore Law Group. As a key member of our collection team, you will play a critical role in resolving debts within client requirements.Key ResponsibilitiesCommunicate effectively with consumers, attorneys, and other parties to resolve...
-
Conflict Resolution Specialist
3 weeks ago
Phoenix, Arizona, United States Law Firm Full timeAbout the RoleWe are seeking a skilled Conflict Resolution Specialist to join our legal operations team. As a key member of our team, you will play a critical role in ensuring the timely and accurate analysis of conflict searches, reports, and analysis.This is a fantastic opportunity for an experienced professional looking to bring their skills and expertise...
-
Commercial Dispute Resolution Professional
1 week ago
Phoenix, Arizona, United States EverStaff Full timeCareer OpportunityThe EverStaff team is excited to announce a new career opportunity for a highly skilled Litigation Associate to join our client's thriving Litigation Practice Group in Phoenix, Arizona. This is an exceptional chance to advance your career with a reputable law firm and contribute to the success of our client.Responsibilities and...
-
Customer Service Advocate Lead
1 week ago
Phoenix, Arizona, United States USAA Full timeWhy choose USAA for your career?We're a financial services leader dedicated to serving the military community and their families. At USAA, we prioritize honesty, integrity, loyalty, and service in everything we do.The OpportunityAs a Customer Service Advocate Lead, you will play a key role in resolving complex complaints and providing exceptional customer...
-
Call Center Representative
1 week ago
Phoenix, Arizona, United States Tech Providers Full timePosition Summary: Tech Providers is hiring a FCD Call Center Specialist to provide exceptional customer service and support to our clients. As a member of our customer support team, you will be responsible for responding to customer inquiries, resolving issues, and maintaining accurate records and reports.About the Position: In this dynamic role, you will...
-
Phoenix, Arizona, United States USAA Full timeAt USAA, we have a mission that truly matters: facilitating the financial security of millions of U.S. military members and their families.We are committed to our core values of honesty, integrity, loyalty, and service, which guide everything we do - from how we treat our members to how we treat each other.The OpportunityAs a dedicated Customer Service...
-
FCD Call Center Associate
1 week ago
Phoenix, Arizona, United States Tech Providers Full timeJob Overview: Tech Providers is seeking a highly skilled FCD Call Center Associate to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving technical issues.About the Role: In this role, you will work closely with customers to understand their...
-
IT Infrastructure Professional
1 day ago
Phoenix, Arizona, United States Karls Technology Full timeJob OverviewKarls Technology is seeking an IT Infrastructure Professional to join our team of skilled technicians. In this role, you will be responsible for maintaining and supporting the computer systems and networks of our clients.Your primary responsibilities will include:Maintaining and upgrading computer hardware and softwareTroubleshooting technical...
-
Customer Service Specialist
1 day ago
Phoenix, Arizona, United States OneGuard Full timeJob Title: Customer Service SpecialistA career opportunity awaits you at OneGuard, a renowned provider of home warranty solutions. We are seeking an experienced Customer Service Specialist to join our team.**About the Role:**We are looking for a skilled professional with excellent communication and problem-solving skills to provide top-notch customer...
-
Patient Advocacy Specialist
3 weeks ago
Phoenix, Arizona, United States Professional Partners Group Full timeJob DescriptionWe are seeking a highly skilled Patient Advocacy Specialist to join our team at Professional Partners Group.About the RoleThis is a challenging and rewarding opportunity for an individual who is passionate about delivering exceptional customer service and making a positive impact on people's lives.The ideal candidate will possess excellent...
-
Case Management Professional
7 days ago
Phoenix, Arizona, United States Banner Health Full timeKey ResponsibilitiesThis role involves acting in a leadership function with process improvement activities for populations of patients, collaborating with physicians, payers, and other members of the healthcare team, and educating internal members on case management and managed care concepts.In addition, as a Case Management Professional, you will assess...
-
Fuel Operations Director
13 hours ago
Phoenix, Arizona, United States Sal Store LLC Full time**Company Overview:** Sal Store LLC is a leading retail service provider.**Job Summary:** We are seeking an experienced Fuel Operations Director to oversee daily operations at our gas station store in Tempe/Casa Grande. The ideal candidate will have a strong background in customer service, conflict resolution, and inventory management.**Key...