Customer Care Specialist
2 weeks ago
Company Overview:
IV Nutrition is a premier provider of intravenous hydration and vitamin therapy, dedicated to delivering tailored wellness solutions that enhance health and vitality.
Role Overview:
As a Client Services Associate, you will be instrumental in providing outstanding customer service and ensuring that clients have a welcoming and informative experience at our facility.
Key Responsibilities:
1. Greet clients and address inquiries regarding our hydration and vitamin therapy offerings.
2. Schedule appointments and manage client intake documentation, ensuring the collection of accurate medical information.
3. Support medical personnel in maintaining a clean and sterile environment.
4. Deliver exceptional customer service, fostering a positive and informative atmosphere for each client.
5. Collaborate with the medical team to facilitate seamless client care and uphold company standards.
Qualifications:
- At least 1 year of experience in customer service.
- Strong communication and interpersonal skills.
- Ability to establish rapport and comfort with clients.
- Excellent organizational skills and attention to detail.
- Proficiency in Microsoft Office and Google Docs.
- A genuine interest in health and wellness is advantageous.
Benefits:
- Competitive compensation packages for both part-time and full-time roles, including tips, bonuses, and educational opportunities.
- A supportive and collaborative work environment within a modern facility.
- The chance to positively impact clients' lives by assisting them in achieving optimal health and wellness.
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