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Customer Service Representative

2 months ago


Scottsdale, Arizona, United States VPZ Full time

About VPZ

VPZ is a leading retail business specializing in vaping products. With a strong presence across the UK, we are committed to providing exceptional customer service and a wide range of products to our customers.

Job Summary

We are seeking an experienced Retail Sales Associate to join our team in Troon. As an E-Cigarette Specialist, you will be responsible for delivering outstanding customer service, maintaining stock levels, and driving in-store sales.

Key Responsibilities

  • Customer Service: Provide exceptional face-to-face customer service, ensuring customers have a positive experience in-store.
  • Stock Management: Maintain and monitor stock levels, ensuring the store is well-stocked and visually appealing.
  • Team Development: Motivate, mentor, and develop your team to achieve sales targets and provide excellent customer service.
  • Sales Growth: Develop branch sales and drive in-store business through effective sales techniques and product knowledge.
  • IT Skills: Utilize your IT skills to manage electronic tills, emails, and other business systems.

What We Offer

We offer a competitive salary, 25-50% discount on products in-store, and 28 days holiday per year. As a valued member of our team, you will have opportunities for career progression and on-the-job training.

About the Role

This is a fantastic opportunity for someone looking to work in a dynamic and rapidly growing industry. As an E-Cigarette Specialist, you will be part of a close-knit team, working together to achieve sales targets and provide exceptional customer service.