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Customer Service Representative

2 months ago

Scottsdale, Arizona, United States free-classifieds-usa Full time

About the Role:

We are seeking a skilled and customer-focused Customer Service Representative to join our team at Free-Classifieds-USA. As a Guest Experience Specialist, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.

Key Responsibilities:

  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and share highlights of the local area with guests.
  • Take a hands-on approach to work, moving around and taking care of guests' needs.
  • Ensure a safe work environment and maintain confidentiality at all times.
  • Uphold quality standards and ensure uniform, personal appearance, and communications are professional.

Requirements:

  • Ability to work in a fast-paced environment and multitask with ease.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills and knowledge of hotel operations.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.