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Hotel Operations Leader

2 months ago

Ardmore, Oklahoma, United States Integral Hospitality Full time

The Integral Hospitality team is seeking a dedicated and proactive Hotel Operations Leader to enhance our esteemed property. This role is pivotal in ensuring our establishment not only meets but exceeds guest expectations, fostering a welcoming and efficient environment.

As a leader, you will be instrumental in driving operational excellence and team performance. Your responsibilities will include:

  • Operational Oversight: Engage in daily operations with a hands-on approach, ensuring all departments function cohesively.
  • Team Development: Focus on training initiatives that empower staff, promoting a culture of continuous improvement and high performance.
  • Financial Acumen: Monitor revenue streams and manage expenses diligently to enhance profitability.
  • Guest Relations: Uphold superior customer service standards, addressing guest needs and feedback effectively.

Qualifications:

  • Proven experience in Front Desk and Housekeeping operations.
  • Familiarity with industry-standard systems.
  • Strong communication skills, both verbal and written.
  • Detail-oriented with exceptional organizational abilities.
  • Leadership experience with a focus on motivating and guiding team members.

Join us in our mission to deliver outstanding hospitality and create memorable experiences for our guests.