Operations Director

20 hours ago


Ardmore, Oklahoma, United States Integral Hospitality Full time
Operations Manager

The Holiday Inn Express - Ardmore, OK, is seeking a seasoned leader to drive success and growth in this 80-room property. Located in a prime position between Dallas and Oklahoma City, this hotel offers a unique opportunity for a hands-on manager to make a lasting impact.

Key Responsibilities:
  • Lead the front desk and housekeeping teams to deliver exceptional customer service and maintain high standards of cleanliness and organization.
  • Develop and implement strategies to increase revenue and control expenses, working closely with the General Manager to achieve profitability.
  • Train and motivate employees to optimize performance, fostering a positive and productive work environment.
  • Monitor and analyze key performance indicators to inform decision-making and drive business growth.
  • Represent the hotel in a professional manner, ensuring a positive image and reputation.
Requirements:
  • Proven experience in hotel operations, with a strong background in front desk and housekeeping management.
  • Excellent communication and leadership skills, with the ability to train and motivate employees.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work flexible hours, including nights and weekends, and be accessible by cell phone at all times.
  • Financial acumen, with experience in budgeting and cost control.

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