Night Auditor

Job Summary:

As a Night Auditor at Kinseth Hospitality Company, you will be responsible for providing exceptional customer service to guests while ensuring the smooth operation of the front desk. This role requires a strong attention to detail, excellent communication skills, and the ability to work independently.

Key Responsibilities:

• Register guests, issue room keys, and assign rooms in a friendly and efficient manner.
• Act as hotel manager on duty, following prescribed MOD procedures for communication, emergency procedures, and guest satisfaction.
• Enter daily changes and balances accounts, including guest, house, guest tray, city ledger, and advance deposits.
• Ensure night audit procedures are completed daily, with accurate and timely information entered and posted.
• Provide exceptional customer service, answering inquiries and resolving guest issues in a timely and professional manner.
• Maintain the cleanliness and organization of the hotel lobby and front desk area.

Requirements:

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Ability to work independently and as part of a team.
• Strong communication and problem-solving skills.
• Ability to lift up to 50 pounds and stand for long periods.

What We Offer:

• Competitive starting wages.
• Health, dental, vision, and other benefits available after 60 days.
• DailyPay.
• 401k.
• Paid training.
• Paid PTO.
• Referral program.
• Discounts at all Kinseth Hotel Corporation hotels and restaurants.