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Dental Office Coordinator

2 months ago

Pullman, Washington, United States Jonny Fisher DDS Full time

Jonny Fisher DDS is seeking a dedicated and organized Dental Office Coordinator to join our team

In this role, you will play a vital part in ensuring the smooth operation of our dental practice. Your responsibilities will encompass a range of administrative tasks, from managing patient accounts to coordinating appointments and interacting with insurance providers.

Responsibilities:
  • Oversee patient balances and generate statements for collection.
  • Maintain and manage accounts receivable records.
  • Provide support to the front desk team by answering phones, scheduling appointments, and contacting insurance companies.
  • Process payments and communicate with insurance providers regarding claims.
  • Prepare weekly KPI reports to track key performance indicators.
  • Obtain pre-authorizations for procedures and provide patients with accurate treatment estimates.
  • Perform essential clerical duties such as scanning documents, data entry, and maintaining organized files.
  • Contribute to creating a positive and welcoming experience for every patient.
Skills and Qualifications:
  • Proven ability to follow through on tasks and maintain meticulous attention to detail.
  • Demonstrated initiative and a proactive approach to identifying areas for improvement.
  • Strong organizational skills with proficiency in computer software and paperwork management.
  • A willingness to learn and embrace feedback while maintaining self-confidence.
  • Excellent time management abilities, prioritizing high-impact activities effectively.
  • Prior experience in a dental office setting is highly valued.
  • Familiarity with dental terminology and procedures is beneficial but not required.