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Regional Program Manager for Mobile Services

2 months ago

Burlington, Vermont, United States American Red Cross Full time

**Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.**

**_By joining the American Red Cross, you will have the opportunity to impact countless lives each year and witness the extraordinary strength of the human spirit. Are you prepared to be part of the largest humanitarian network in the world?_**

**Join us where your career becomes a force for good.**

**Position Overview:**

**_WHY JOIN US?_**

As one of the leading humanitarian organizations in the nation, the American Red Cross is committed to assisting individuals in need across the United States and, in collaboration with other Red Cross networks, globally. By becoming a member of our team, you will directly contribute to a significant mission, helping to save lives daily. If you share our dedication to aiding others, consider this exceptional career opportunity. **_Work where your career is a force for good._**

We are devoted to fostering a diverse workforce and delivering our programs and services in a culturally competent manner that reflects the communities we serve. Our work environment promotes collaboration, respect, and inclusivity, focusing on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports various cultural and community resource groups for employees and volunteers, including the Ability Network, Asian American & Pacific Islander Resource Group, Latino Resource Group, Red Cross PRIDE, Umoja African American Resource Group, Veterans+ Resource Group, and Women’s Resource Group. These networks offer connections, mentoring, and a platform for important concerns and opinions.

At the American Red Cross, your individuality can shine.

**_The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Manager to support the Service to Armed Forces and International Services Division mission. This position is regional and part of our mobile staff, requiring strict medical and security clearances prior to employment. Worldwide deployment is a condition of employment, with mobile staff typically deploying for six months at a time, approximately once every 18-24 months._**

**KEY RESPONSIBILITIES:**

**Service Management:**

Oversees and administers the provision of American Red Cross services to fulfill the needs of U.S. military personnel, veterans, and their families, in alignment with Red Cross policies and procedures. This includes managing and administering the American Red Cross Service to the Armed Forces (SAF) and International Services (IS) U.S. programs and services, such as International Humanitarian Law (IHL), Youth Action Campaign (YAC), and Restoring Family Links (RFL), within their jurisdiction. This is achieved through volunteer management and collaboration with other Red Cross departments.

**Community Engagement and Relationship Building:**

Acts as the representative of the Red Cross at the assigned location.

  • Fosters strong relationships with military leadership, key organizations, and community leaders.
  • Develops partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other charitable and nonprofit agencies to advance the Red Cross mission.
  • Enhances community presence through marketing opportunities with local Armed Forces Network and social media platforms.

**Volunteer Coordination:**

Manages a volunteer engagement program to facilitate the delivery of all Red Cross programs and services within military installations and local communities.

  • Implements local needs assessments and Volunteer Program Plans.
  • Recruits and trains leadership volunteers to support program delivery.
  • Utilizes the Volunteer Connection Platform for effective volunteer management.

**Service Delivery Oversight:**

Ensures consistent delivery of SAF and IS U.S. services to all clients in the area.

  • Supervises volunteer Service Delivery staff.
  • Coordinates services to military treatment facilities and VA hospitals.
  • Develops outreach strategies to promote International Services U.S. programs.

**Financial Management:**

Develops and manages budgets to ensure programs operate within financial parameters. Monitors and reports on program outcomes to ensure accountability and recommends improvements.

**QUALIFICATIONS:**

**Education:** A bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or a related field is required; or equivalent experience.

**Experience:** A minimum of five years of relevant experience in program management or a related field is required.

**Skills and Abilities:** Strong computer skills, public speaking abilities, and effective communication skills are essential. Must possess strong interpersonal skills and the ability to work well independently or as part of a team. Familiarity with military culture and American Red Cross programs is highly desirable.

**Work Conditions:**

Work may require mobility to visit various locations and the ability to manage light to medium weights. The position may involve sitting for extended periods and working under challenging conditions.

**MOBILE STAFF REQUIREMENTS:**

Mobile staff must be prepared for deployment and meet specific medical and readiness requirements. They will support both daily operations and emergency needs of the Hero Care Center as part of the Hero Care Network Contingency Team.

**BENEFITS:**

We prioritize your well-being while you care for others. Our comprehensive benefits package includes:

  • Medical, Dental, and Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting at 15 days annually
  • 401K with 5% match
  • Paid Family Leave

**_Join our team and make a difference every day._**

_The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._