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Contracts Coordinator

2 months ago

Charlotte, North Carolina, United States Beacon Hill Full time
Job Title: Contracts Coordinator - Global Commercial Contracts Support

Job Summary:

We are seeking a highly skilled Contracts Coordinator to join our Global Commercial Contracts Support team at Beacon Hill. As a key member of our team, you will be responsible for providing critical contractual and operational support to our Sales team, managing all aspects of the contracts process from start to finish.

Key Responsibilities:

  • Contract Management: Provide requested contracts to Sales inclusive of deal-specific information; draft Master Services Agreements, Amendments, service-specific master agreements, pricing schedules, and review modifications thereto upon confirming business expectations with Sales.
  • Contract Review and Editing: Proactively identify disparities, gaps, and contradictions in business specifications within contracts or requests from Sales, then edit documents accordingly, seeking approvals if necessary.
  • Problem-Solving and Resolution: Resolve business and operational matters by weighing customer requirements against internal company policies, finding as much compromise as possible to meet or exceed customer expectations.
  • Collaboration and Communication: Ensure operational and business issues within contracts have been reviewed and approved by subject matter experts (e.g., Product Management, Finance, Sales, Operations, etc.), senior management, and the Legal Department.
  • Project Support: Assist with various projects on an as-needed basis.

Requirements:

  • Language Skills: Mandatory fluency in English; preferred fluency in other international languages, including French, Spanish, Portuguese, Mandarin, Indonesian, German, Dutch, or Polish, with proficiency in both written and oral communication.
  • Education and Experience: 4-year college degree with a minimum of 3-5 years of contracts administration experience.
  • Contractual Knowledge: General understanding of standard contract provisions, e.g., liability, confidentiality, indemnity, etc., with the ability to educate Sales on such matters.
  • Writing and Editing Skills: Solid writing, editing, and proofing skills as they relate to drafting and modifying contractual documents.
  • Attention to Detail: Strong attention to detail, specifically as it pertains to the drafting and review of contracts, including grammar and formatting.
  • Customer Service and Administrative Skills: Strong customer service, administrative, and organizational skills and experience.
  • Business Acumen: Ability to understand business specifications and operational requirements and translate them into clearly written contractual documents.
  • Project Management Skills: Strong project management skills with the ability to influence and achieve results through others.
  • Adaptability: Ability to adapt quickly and effectively to changing workloads and business pressures.
  • Software and Technology: General understanding of software as a service and licensed software technologies.
  • Channel Partnerships: Familiarity with providing contractual support for Reseller and Channel partnerships.
  • Communication and Interpersonal Skills: Solid and professional communication skills; interpersonal skills are a key component of the role; must be able to build rapport and work collaboratively with internal and external business partners.
  • Technical Skills: Ability to learn new systems and software as needed.
  • Google Suite and Microsoft Office: Familiarity with Google Suite, Microsoft Word skills, and general understanding of Microsoft Excel and PowerPoint.
  • Industry Experience: Prior experience directly supporting a commercial Sales team in a contractual capacity, preferably in a services or high-tech based industry.

About Beacon Hill:

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.