Backwaiter - Front of House Team Member

5 days ago


New York, New York, United States Momofuku Group Full time

About Momofuku Group

Momofuku Group is a leading restaurant company known for its innovative and sustainable approach to cuisine. With a strong commitment to supporting local farmers and food purveyors, we strive to provide an exceptional dining experience for our guests.

Job Summary

We are seeking a skilled Backwaiter to join our Front of House team at Momofuku Noodle Bar. As a Backwaiter, you will play a vital role in providing exceptional service to our guests, working closely with the service team to ensure a seamless dining experience.

Key Responsibilities

  • Support the service team in providing guests with a knowledgeable, approachable, energetic, and thoughtful service experience.
  • Assist with ongoing table and floor maintenance, including water service, clearing and cleaning tables, and resetting tables with proper tableware.
  • Respond appropriately to guest requests or issues by communicating effectively with the proper server or management.
  • Assist in the cleaning and polishing of all tableware.
  • Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service.
  • Have the ability to recite basic menu knowledge and run food to tables if needed.
  • Stocking, organizing, and preparing service-related items.
  • Be knowledgeable of the restaurant and its history.
  • Communicate respectfully with coworkers at all levels.
  • Adhere to grooming and dress code standards.

Requirements

  • Minimum 1 year of restaurant experience in a high-volume environment.
  • Excellent communication, interpersonal skills, and a collaborative attitude.
  • Must possess exceptional work ethic, strong attention to detail, and strong organizational skills.
  • Receptive to constructive criticism and performance feedback.
  • Ability to demonstrate quick thinking and adaptability in a constantly changing environment.

Physical Demands

The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 5 to 10 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.



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