Hospitality Support Staff

2 weeks ago


New York, New York, United States Momofuku Group Full time

Position: Backwaiter

Job Category: Front of House

Overview

Momofuku, established by Chef David Chang, is renowned for its innovative culinary experiences across various locations. Our commitment to local and sustainable sourcing is at the heart of our operations.

Role Summary

The Backwaiter plays a crucial role in enhancing the dining experience for our guests. This position requires a blend of enthusiasm, knowledge, and a commitment to service excellence in a dynamic environment.

Key Responsibilities

  • Assist the service team with ongoing maintenance of tables and the dining area, including water service, clearing, and resetting tables with appropriate tableware.
  • Respond to guest inquiries and concerns by effectively communicating with the designated server or management.
  • Participate in the cleaning and polishing of all dining ware.
  • Support team members in fulfilling their responsibilities to ensure guest satisfaction throughout the dining experience.
  • Demonstrate basic menu knowledge and assist in delivering food to tables as required.
  • Manage stocking, organizing, and preparing service-related items.
  • Maintain a thorough understanding of the restaurant's history and offerings.
  • Foster respectful communication with colleagues at all levels.
  • Adhere to grooming and dress code standards.

Qualifications

Skills & Requirements

  • Minimum of 1 year of experience in a high-volume restaurant setting.
  • Strong communication and interpersonal skills, with a collaborative mindset.
  • Exceptional work ethic, attention to detail, and organizational abilities.
  • Open to constructive feedback and performance evaluations.
  • Ability to think quickly and adapt in a fast-paced environment.

Physical Demands

This role requires the ability to see, hear, speak, reach, and lift items up to 50 pounds. The position involves sitting, standing, and moving intermittently for extended periods.

Additional Information

Momofuku offers competitive compensation and a comprehensive benefits package, including health coverage and discounts. We are committed to fostering growth and development opportunities for our employees.

Momofuku is an Equal Opportunity Employer, promoting diversity and inclusion in the workplace.



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