Customer Service Supervisor
2 weeks ago
If you possess exceptional leadership abilities, a welcoming personality, and a passion for retail, consider the role of **Customer Service Lead** at Burlington.
**Position Overview:**
As a Part-Time Customer Service Lead, you will work closely with the Assistant Store Manager and Customer Service Supervisor to oversee daily customer service operations. Your primary responsibility will be to inspire and motivate team members to deliver outstanding, friendly, and professional service consistently. By embodying Burlington's core values and customer-first philosophy, you will ensure that exceptional service remains a priority.
**Key Responsibilities:**
+ Exemplify Burlington's core values and operational standards to guide the customer service team.
+ Enhance customer satisfaction by focusing on friendliness, efficient checkout processes, and positive feedback.
+ Maintain an organized front-end area while addressing any register or transaction issues.
+ Manage meal and break schedules while ensuring adherence to operational timelines.
**Qualifications:**
Applicants should be available to work a flexible schedule, including early mornings, evenings, weekends, and holidays as needed. Physical demands include the ability to lift and transport boxes weighing 40 lbs. or more and the capacity to stand and walk for extended periods.
**Compensation and Benefits:**
Enjoy a competitive hourly wage, flexible scheduling, and employee discounts. Part-time associates may qualify for Burlington's benefits package, which includes medical coverage and a 401(k) plan. After one year of service, part-time associates may also be eligible for paid time off, paid holidays, and sick leave in accordance with applicable laws. Burlington is committed to fostering a diverse workplace and offers various training and development opportunities for employee growth.
**Base Pay:** **$17 per hour**
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Customer Service Supervisor
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