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Customer Service Supervisor

2 months ago

Mira Loma, California, United States Burlington Full time

If you possess exceptional leadership abilities, a warm and approachable personality, and a passion for retail, consider the opportunity as a **Customer Service Lead** at Burlington.

**Position Overview:**

As a Part-Time Customer Service Lead, you will work closely with the Assistant Store Manager and Customer Service Supervisor to oversee daily customer service operations. Your role will involve inspiring and motivating team members to deliver outstanding, friendly, and professional service consistently. You will exemplify the Burlington philosophy and core values in every aspect of your work.

**Key Responsibilities:**

+ Uphold the company’s core values and operational standards, setting a benchmark for the customer service team.

+ Enhance customer satisfaction by prioritizing a customer-first approach, ensuring a seamless and enjoyable shopping experience.

+ Maintain an organized and efficient front-end area, addressing any issues related to transactions and register operations.

+ Manage meal and break schedules while ensuring adherence to work schedules.

**Qualifications:**

Applicants should be flexible with their availability, including early mornings, evenings, weekends, and holidays. Physical demands include the ability to lift and transport boxes weighing 40 lbs. or more and the capacity to stand and walk for extended periods.

**Compensation and Benefits:**

Enjoy a competitive hourly wage, flexible scheduling, and an associate discount. Part-time employees may qualify for Burlington’s benefits package, which includes medical coverage and a 401(k) plan. After one year of service, part-time associates may also be eligible for paid time off, paid holidays, and sick leave in accordance with applicable laws.

At Burlington, our associates play a vital role in enhancing the lives of customers, colleagues, and the communities we serve. We are committed to fostering a diverse workplace and providing opportunities for training and professional growth.

**Base Pay:** **$17 per hour**