Referral Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Referral Coordinator to join our team at Physicians East. As a Referral Coordinator, you will play a critical role in ensuring seamless communication between our healthcare providers and external facilities.
Key Responsibilities- Schedule and coordinate outgoing referrals to offices both inside and outside of Physicians East.
- Complete and send Request for Referral Appointment Authorizations to Managed Care Representatives.
- Notify patients of referred appointment dates and times.
- Coordinate and schedule patient follow-up appointments.
- Follow through to verify appointments were kept and report to referring providers.
- Answer multi-line phones, transfer calls, and operate a fax machine.
- Work department reports, including no-show appointments and patient recalls.
- Schedule and coordinate hospital procedures for providers.
- Maintain providers' schedules within the department, ensuring accurate accounting for vacation requests.
- Work as a contributing member of a team to keep departments running smoothly.
- High school diploma or equivalent required.
- Associates degree preferred in a related field, with at least 2 years of experience in a medical office position or specialization.
- Display a high level of confidentiality, integrity, and initiative.
- Work well under stress, tight deadlines, and fast-paced environments.
- Strong sense of team commitment, including meeting deadlines, punctuality, and excellent follow-through and feedback.
- Ability to form positive and collaborative relationships with peers and physicians at all levels within the company.
- Exceptional interpersonal communication skills and ability to create a favorable impression for the organization.
NextGen and Centricity EMR.
About Physicians EastPhysicians East is an equal opportunity employer and is committed to providing a work environment free from discrimination and harassment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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