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Property Operations Manager
1 week ago
Salary: Starting at $70,000
Kibo Capital is seeking a skilled Community Manager to oversee our residential properties.
Position Summary
The Community Manager will be accountable for all aspects of property management, including direct oversight of the on-site staff, maintenance operations, tenant relations, budget management, leasing support, collections, reporting, property enhancements, and ensuring the overall condition and appearance of the properties.
Key Responsibilities
- Oversee daily property operations to meet established financial and operational objectives.
- Lead, mentor, and manage a high-performing team while promoting a positive and collaborative work environment to enhance employee satisfaction and retention.
- Conduct regular inspections of the property to ensure it meets the highest standards of appearance and safety.
- Manage property management functions, including leasing, maintenance, and renovations.
- Control costs by adhering to the approved budget, particularly in maintenance expenditures.
- Collaborate with Human Resources on all personnel matters, including hiring, training, and compliance.
- Respond promptly to owner inquiries and maintain exceptional property standards.
- Ensure adherence to company policies and legal regulations regarding employee practices.
- Assist in the development of the annual budget, monitor financial performance, and implement strategies to enhance property value.
- Achieve occupancy and collection targets.
Qualifications
- Minimum of 3 years of experience in multifamily property management.
- At least 3 years of experience in a supervisory role.
Essential Skills
- Demonstrated leadership abilities to recruit, train, direct, and evaluate team members.
- Strong understanding of property-level financial management and budget adherence.
- Proven track record of maintaining high occupancy rates and low turnover.
- Excellent organizational and time management skills with attention to detail.
- Knowledge of property management laws, guidelines, and best practices.
- Proficient in MS Office Suite and property management software (AppFolio preferred).
- Strong verbal and written communication skills for effective interaction with residents, team members, owners, and vendors.
- Ability to work efficiently under time and budget constraints.
- Solid business acumen.
Physical Requirements
- Extended periods of sitting at a desk and using a computer.
- Ability to lift, bend, stoop, climb, reach, and lift up to 30 pounds without assistance.
- Capability to navigate various terrains and climb stairs and ladders.
- Must possess a valid driver's license and maintain motor vehicle insurance for operating company vehicles.
Education
High school diploma or equivalent; college degree preferred.
Additional Requirements
Valid and current Driver's License.
Successful completion of a background check, drug screening, and motor vehicle report prior to employment.
Fair Housing certification or ability to obtain within the first 30 days of employment (course provided by employer).
Benefits include housing incentives, competitive bonus structure, medical, dental, vision, PTO, 401(k), and more.
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