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Assistant General Manager

2 months ago

Knoxville, Tennessee, United States Campus Apartments Full time
Job Summary

Campus Apartments is seeking an experienced Assistant General Manager to assist with the operational phases of our property. This role is responsible for ensuring customer satisfaction, fiscal stability, and good physical condition.

Key Responsibilities
  • Assist the General Manager in all operational aspects of the property
  • Process rent payments and follow up on delinquencies
  • Manage bank deposits and post rent and miscellaneous income receipts
  • Handle evictions and NSF warrants
  • Turn over bad debts for collection
  • Report income collection to the Property Accountant
  • Assist with leasing activities and resident relations
  • Answer telephones and respond to resident inquiries
  • Plan and direct social activities to enhance resident experience
  • Inspect move-outs and schedule units for turnkey
  • Verify accuracy of Weekly Leasing Reports
  • Act as primary record keeper of income and expense information
  • Pay property-level bills and forward cash disbursement journals
  • Verify invoices paid correspond to purchase orders issued
  • Update and post security deposits, process refunds and forfeitures
  • Perform general maintenance, audits, and filing of property records
Requirements
  • Bachelor's degree or equivalent combination of education and experience
  • Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) preferred
  • Valid driver's license and current automobile insurance
  • Proficient in Microsoft Word, Excel, and Outlook
  • Knowledge of Entrata preferred
  • Excellent customer service skills
  • Ability to communicate effectively and professionally in a fast-paced environment