Property Operations Manager

1 week ago

Knoxville, Tennessee, United States Kibo Capital Full time
Job Overview

Salary: Starting at $70,000

Kibo Capital is seeking a skilled Community Manager to oversee our property management operations.

Position Summary

The Community Manager will be accountable for all aspects of property management, including direct oversight of the on-site staff, property upkeep, tenant relations, financial management, leasing support, collections, reporting, property enhancements, and marketing initiatives.

Key Responsibilities

  • Oversee daily property operations to meet established financial and operational objectives.
  • Lead, mentor, and develop a high-performing team while promoting a positive and collaborative work environment to enhance employee satisfaction and retention.
  • Conduct regular inspections of the property to ensure it meets the highest standards of appearance, safety, and compliance.
  • Manage property management functions, including leasing, maintenance, and renovations.
  • Maintain budgetary control by managing expenses within the approved financial plan.
  • Collaborate with Human Resources on personnel matters, including recruitment, training, and compliance.
  • Respond promptly to owner inquiries and maintain optimal property presentation.
  • Ensure adherence to company policies and legal regulations in employee practices.
  • Assist in preparing the annual budget, monitor financial performance, and implement strategies to enhance property value.
  • Achieve occupancy and collection targets.

Qualifications

  • Minimum of 3 years of experience in multifamily property management.
  • At least 3 years of experience in a leadership role.

Essential Skills

  • Demonstrated ability to recruit, lead, train, and evaluate team members effectively.
  • Strong understanding of property-level financial management and budget adherence.
  • Proven track record of maintaining high occupancy rates and low turnover.
  • Excellent organizational and time management skills with attention to detail.
  • Knowledge of property management laws, guidelines, and best practices.
  • Proficient in MS Office Suite and property management software (AppFolio preferred).
  • Strong verbal and written communication skills for effective interaction with residents, team members, owners, and vendors.
  • Ability to work efficiently under time and budget constraints.
  • Strong business acumen.

Physical Requirements

  • Ability to sit for extended periods and work on a computer.
  • Must be able to lift, bend, stoop, climb, reach, and lift up to 30 pounds unassisted.
  • Ability to navigate various terrains and climb stairs and ladders.
  • Must possess a valid driver's license and maintain appropriate vehicle insurance.

Education

High school diploma or equivalent; college degree preferred.

Additional Requirements

Valid Driver's License required.

Successful completion of a background check, drug screening, and motor vehicle report prior to employment.

Fair Housing certification or ability to obtain within the first 30 days of employment (course provided by employer).

Benefits include housing incentives, competitive bonus structure, medical, dental, vision, PTO, 401(k), and more.

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