Guest Services Operations Supervisor

2 weeks ago


Colorado Springs, Colorado, United States CoralTree Hospitality Full time
Position Overview

The Guest Services Operations Supervisor plays a crucial role in ensuring exceptional guest experiences at CoralTree Hospitality. This position requires a proactive approach to managing daily operations and fostering effective communication among team members.

Key Responsibilities
  • Facilitate daily pre-shift meetings to enhance coordination among departments such as reservations, guest services, and housekeeping.
  • Ensure seamless guest arrivals and overall satisfaction through diligent oversight of operational processes.
  • Collaborate with various teams to maintain high standards of service and hospitality.
  • Address and resolve any guest concerns promptly and professionally.
Qualifications

The ideal candidate will possess strong leadership skills, excellent communication abilities, and a commitment to delivering outstanding service in a dynamic hospitality environment.



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