Accounts Receivable Specialist L2

1 month ago

Remote, Oregon, United States NTT Full time
Job Description

About the Role

The Accounts Receivable Specialist Level 2 will play a critical role in leading client collections, customer contract maintenance, and ensuring timely payments. This position will be responsible for championing A/R billing and collections for all Global Data Centers Americas companies, maintaining positive customer relationships, and providing exceptional customer service.

Key Responsibilities

  • Create monthly and usage-based billings to send to customers for assigned entities.
  • Work with the accounting department to review and apply all payments received to customer accounts for assigned entities.
  • Manage customer invoices through B2B portals and purchasing systems, ensuring seamless on-time payment processes.
  • Proactively track and manage customer POs and available funds to prevent late payments.
  • Bi-weekly reconcile customer balances by aging bucket and initiate action items to ensure all overdue invoices are paid promptly.
  • Participate in collections activities for past due accounts and collaborate with the AR department leader and Legal to determine escalation strategies.
  • Provide highest-level customer service and communicate effectively with all levels of management and internal teams.
  • Produce monthly AR metrics and aging packages for senior management, including collectability analysis and KPI invoicing and collections targets.
  • Participate in accounting for uncollectible accounts and reconcile AR reserve amounts and revenue recognition based on customer uncollectible status.
  • Cultivate creative and persistent communication with customers who are consistently late on payments.
  • Manage customer contract maintenance and validation of billing data from other departments.
  • Assist with special projects as assigned.

Requirements

  • Knowledge of standard accounts receivable billing and collection practices.
  • Strong communication, organization, and customer service skills.
  • Proficient with MS Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
  • Prior experience with customer AP portals (Ariba, EDI, custom, etc).
  • Exceptional attention to detail and accuracy.
  • Ability to work efficiently and productively in a multi-task deadline-oriented environment with minimal supervision.
  • Self-motivated, dedicated, flexible, and a good team player.
  • Initiative and ability to own projects from start to finish with strategic approach.

Education and Experience

  • High school diploma required.
  • Some accounting education required; Accounting-related college degree preferred.
  • 5 years of specific B2B Accounts Receivable experience.
  • Previous experience with multiple entities and intercompany transactions preferred.
  • Large ERP system or Oracle experience preferred.

Work Conditions and Other Requirements

  • This position is expected to be remote for the foreseeable future with occasional on-site requirements.
  • Travel may be required.
  • Must possess a current, valid state-issued driver's license.

This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $34.70 and is eligible for overtime pay in accordance with local state and federal 'Wage and Hour' requirements.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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