Rebate Operations Supervisor
2 weeks ago
Join CVS Health and contribute to our mission of enhancing human-centric health care. At CVS Health, we are committed to making health care more personal, convenient, and affordable.
Position Overview
The Rebate Payment Operations team plays a crucial role in managing the contractual obligations related to drug rebates and guarantees for our Pharmacy Benefit Manager (PBM) clients. This team is dedicated to ensuring timely and accurate payment processing while delivering exceptional customer service to our clients and their representatives.
Key Responsibilities
- Oversee the implementation and communication of process enhancements to align with strategic objectives.
- Provide training and support to team members on new processes and updates.
- Maintain comprehensive documentation of processes and procedures.
- Monitor financial controls and tools to minimize issues affecting rebate payments.
- Address inquiries and requests regarding client rebate payments, providing analytical support as needed.
- Collaborate with various departments to resolve complex issues and ensure client satisfaction.
Qualifications
Required:
- 5+ years of experience in an operational or analytical capacity.
- Advanced proficiency in Microsoft Excel, including pivot tables and complex formulas.
- Experience with Microsoft Access, SAS, or SQL for data extraction and analysis.
Preferred:
- Familiarity with SAS software and programming.
- Experience using Salesforce.
- Proven ability to manage large datasets for analysis and process improvement.
- Background in contract administration or financial forecasting.
Education
A Bachelor's degree or equivalent experience is required.
Compensation and Benefits
The compensation for this role is competitive and includes eligibility for bonuses and various benefits, including medical, dental, and vision coverage, a 401(k) retirement savings plan, and employee stock purchase options. Additional perks include life insurance, disability benefits, well-being programs, and paid time off.
CVS Health is an equal opportunity employer, committed to diversity and inclusion in the workplace.
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