Medical Front Desk Coordinator
2 weeks ago
We are seeking a highly skilled and customer-focused Medical Front Desk Receptionist to join our team at American Family Care Tigard. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.
Key Responsibilities- Greet and acknowledge patients with a warm and friendly demeanor
- Provide appropriate forms upon check-in and complete patient registration in our electronic medical record system
- Electronically verify insurance and accurately review coverage to collect necessary payment due at the time of service
- Check out patients by collecting, organizing, and scanning medical records into charts as needed and providing copies to the patient
- Answer calls and resolve needs or direct them to the appropriate department
- Oversee incoming emails and faxes to the clinic and take corrective action to complete each request
- Responsible for the setup and close-out of the cash drawer
- Maintain a clean and tidy work environment, including proper disinfecting of the lobby area between patients
- 1+ years of customer service experience in a person-to-person work environment, preferred
- 1+ years of experience with medical administrative duties, preferred
- Computer skills and literacy, required
- Medical terminology knowledge is strongly preferred
- $20 - $24.00+ / hour, depending on years of experience
- Monthly performance-based bonus
- Full-time benefits eligible
- 401(k) at 1 year, with a 3% employer contribution
- 3 weeks paid time off
- AFC covers the costs of medical care for employees, spouses, and dependents when using our AFC clinics
Full-time, approximately 40 hours per week. Shifts are set schedules, with the opportunity to work with our back half team. Wednesday - Saturday, with hours varying by day.
LocationTigard Clinic: 11675 SW Pacific Hwy, Tigard, OR 97223
Essential Functions- Exhibit company core values, including commitment, health, excellence, celebrate, and trust
- Ensure a safe and healthy work environment
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