Medical Front Desk Coordinator

2 weeks ago


Portland, United States American Family Care Tigard Full time
Job Summary

We are seeking a highly skilled and customer-focused Medical Front Desk Receptionist to join our team at American Family Care Tigard. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.

Key Responsibilities
  • Greet and acknowledge patients with a warm and friendly demeanor
  • Provide appropriate forms upon check-in and complete patient registration in our electronic medical record system
  • Electronically verify insurance and accurately review coverage to collect necessary payment due at the time of service
  • Check out patients by collecting, organizing, and scanning medical records into charts as needed and providing copies to the patient
  • Answer calls and resolve needs or direct them to the appropriate department
  • Oversee incoming emails and faxes to the clinic and take corrective action to complete each request
  • Responsible for the setup and close-out of the cash drawer
  • Maintain a clean and tidy work environment, including proper disinfecting of the lobby area between patients
Requirements
  • 1+ years of customer service experience in a person-to-person work environment, preferred
  • 1+ years of experience with medical administrative duties, preferred
  • Computer skills and literacy, required
  • Medical terminology knowledge is strongly preferred
What We Offer
  • $20 - $24.00+ / hour, depending on years of experience
  • Monthly performance-based bonus
  • Full-time benefits eligible
  • 401(k) at 1 year, with a 3% employer contribution
  • 3 weeks paid time off
  • AFC covers the costs of medical care for employees, spouses, and dependents when using our AFC clinics
Work Schedule

Full-time, approximately 40 hours per week. Shifts are set schedules, with the opportunity to work with our back half team. Wednesday - Saturday, with hours varying by day.

Location

Tigard Clinic: 11675 SW Pacific Hwy, Tigard, OR 97223

Essential Functions
  • Exhibit company core values, including commitment, health, excellence, celebrate, and trust
  • Ensure a safe and healthy work environment


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