Supply Chain Coordinator

2 weeks ago


Ayer, Massachusetts, United States Catania Oils Full time
Logistics Coordinator - On-site

Catania Oils, a family-owned enterprise with over a century of experience, is a prominent player in the packaging and processing of edible oils. Our commitment is to deliver innovative, high-quality products to our clientele in a manner that is efficient, economical, and environmentally conscious. We seek dedicated individuals who are committed to continuous improvement through respect, teamwork, and collaboration.

Core Responsibilities

The Logistics Department is responsible for managing shipments across a broad area, necessitating skilled coordinators to ensure seamless supply chain operations. A logistics coordinator must possess meticulous attention to detail, strong analytical abilities, and the capacity to manage a complex system with multiple components. This pivotal role demands high engagement, patience, and an objective perspective. Through collaborative efforts aimed at continuous enhancement, we strive to optimize logistics processes while fostering strong partnerships to serve both internal and external clients effectively.

Key Duties and Responsibilities include, but are not limited to:
  1. Oversee inbound and outbound shipments to guarantee precise and timely deliveries.
  2. Assemble orders into shipments, select appropriate carriers, and issue freight tender agreements.
  3. Leverage available resources to identify innovative, cost-effective, and service-oriented solutions for shipment movement.
  4. Maintain regular communication with partner carriers and both internal and external clients.
  5. Develop balanced shipping and receiving schedules.
  6. Address discrepancies to enhance customer satisfaction.
  7. Ensure carrier compliance with Catania Oils' standards and policies.
  8. Manage revisions or general inquiries for orders and keep relevant parties informed.
  9. Utilize tracking tools to proactively identify service delays and collaborate with partners to resolve issues.
  10. Provide Customer Service and Sales with competitive freight rates using company resources.
  11. Handle carrier OS&D inquiries and initiate internal investigations.
  12. Conduct freight bill audits to ensure accuracy.
Minimum Qualifications
  • High School diploma or equivalent is required.
  • At least two years of experience in a shipping, logistics, or warehouse setting.
  • Strong customer service skills.
  • Excellent communication abilities.
  • Outstanding organizational skills.
  • Research and analytical capabilities.
  • Collaborative mindset.
  • Solutions-focused approach.
  • Ability to think laterally.
  • Capacity to manage multiple tasks simultaneously.
  • Proficient in utilizing data to enhance logistics efficiency.
  • Adept at adapting to new technologies.
Work Environment

A supportive team that emphasizes inter-departmental collaboration to tackle the daily challenges of the dynamic logistics sector, upholding our dedication to authenticity and exceptional customer service.

Catania Oils is an Equal Opportunity Employer (EOE)

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