Supply Chain Coordinator

2 weeks ago


Ayer, Massachusetts, United States Catania Oils Full time
Logistics Coordinator - On-site Position

Catania Oils, a family-owned enterprise with a legacy spanning over a century, is recognized as a premier packager and processor of edible oils. Our mission emphasizes delivering innovative, high-quality products to our clients while prioritizing efficiency, economic viability, and environmental responsibility. We seek dedicated individuals who are committed to fostering continuous improvement through respect, collaboration, and teamwork.

Key Responsibilities

The Logistics Department is integral to our operations, managing shipments across a broad region. A Logistics Coordinator plays a crucial role in ensuring the seamless functioning of our supply chains. This position demands meticulous attention to detail, strong analytical skills, and the ability to manage a complex system with multiple components. The ideal candidate will exhibit high engagement, patience, and an objective approach. Through collaborative efforts aimed at continuous enhancement, we strive to optimize our logistics processes while maintaining robust partnerships to serve both internal and external customers effectively.

Core Duties Include:
  1. Oversee inbound and outbound shipments to guarantee timely and accurate deliveries.
  2. Compile orders into shipments, select appropriate carriers, and prepare freight tender agreements.
  3. Leverage available resources to identify innovative, cost-effective, and service-oriented shipping solutions.
  4. Maintain regular communication with partner carriers and both internal and external clients.
  5. Develop balanced shipping and receiving schedules.
  6. Address discrepancies to enhance customer satisfaction.
  7. Ensure carrier compliance with company standards and policies.
  8. Manage revisions or inquiries regarding orders and keep relevant parties informed.
  9. Utilize tracking tools to proactively identify service delays and collaborate with partners for resolutions.
  10. Provide competitive freight rates to Customer Service and Sales using company resources.
  11. Handle carrier OS&D inquiries and initiate internal investigations as necessary.
  12. Conduct freight bill audits to ensure accuracy.
Qualifications
  • High School diploma or equivalent required.
  • Minimum of two years' experience in shipping, logistics, or warehouse operations.
  • Strong customer service skills.
  • Excellent communication abilities.
  • Outstanding organizational skills.
  • Research and analytical capabilities.
  • Collaborative mindset.
  • Solutions-oriented approach.
  • Ability to think laterally.
  • Capacity to manage multiple tasks simultaneously.
  • Proficient in utilizing data to enhance logistics efficiency.
  • Willingness to adapt to new technologies.
Work Environment

Our team thrives on inter-departmental collaboration to tackle the daily challenges inherent in the fast-paced logistics sector, upholding our commitment to authenticity and exceptional customer service.

Catania Oils is an Equal Opportunity Employer (EOE)

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