Help Desk Technician
1 day ago
Innova Solutions is seeking a skilled Help Desk Technician to provide on-site support for our clients. As a Help Desk Technician, you will be responsible for installing and performing minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
Key Responsibilities:
- Assist and advise in the development and implementation of special projects
- Diagnose computer hardware and software problems
- Schedule maintenance and/or repair of IT equipment with vendors
- Maintain upgrade and repair records
- Provide hands-on training to faculty and staff using a variety of technological software and hardware
Requirements:
- Experience in instructional technology integrated in the academic learning communities, training videos and documentation
- Strong understanding of HW and SW inventories of academic classrooms, smart technologies, computer labs, mobile devices
- Experience in video conferencing, video, and audio presentations with computer equipment, software, and related resources and equipment
About Innova Solutions:
Innova Solutions is a global technology and business transformation solutions provider. We deliver strategic solutions to our clients, enabling them to operate as leaders within their fields.
Benefits:
- Medical & pharmacy coverage
- Dental/vision insurance
- 401(k)
- Health saving account (HSA) and Flexible spending account (FSA)
- Life Insurance
- Pet Insurance
- Short term and Long term Disability
- Accident & Critical illness coverage
- Pre-paid legal & ID theft protection
- Sick time, and other types of paid leaves (as required by law)
- Employee Assistance Program (EAP)
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