Help Desk Technician

3 days ago


Petersburg, United States Innova Solutions Full time
Job Title: Help Desk Technician

Innova Solutions is seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our clients.

Key Responsibilities:
  • Assist and advise in the development and implementation of special projects
  • Install and perform minor repairs to hardware, software, and peripheral equipment
  • Diagnose computer hardware and software problems
  • Schedule maintenance and/or repair of IT equipment with vendors
  • Maintain upgrade and repair records
  • Provide hands-on training to faculty and staff using a variety of technological software and hardware
Requirements:
  • Experience in instructional technology integrated in the academic learning communities, training videos and documentation
  • Strong understanding of HW and SW inventories of academic classrooms, smart technologies, computer labs, mobile devices
  • Experience in video conferencing, video, and audio presentations with computer equipment, software, and related resources and equipment
About Innova Solutions:

Innova Solutions is a leading provider of technology and business transformation solutions. We have a global presence with delivery centers across North America, Asia, and Europe.

We are committed to providing our clients with the best possible service and support. If you are a motivated and experienced Help Desk Technician looking for a new challenge, we encourage you to apply for this role.



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