Customer Service Representative

22 hours ago


Charleston, West Virginia, United States Amtrak Full time
Customer Service Representative

As a Customer Service Representative at Amtrak, you will be responsible for providing exceptional service to our passengers. Your key responsibilities will include:

  • Welcoming and assisting passengers at the station and on trains
  • Handling checked baggage, packages, and company materials
  • Operating a public address system to communicate with passengers
  • Ensuring the comfort and satisfaction of each passenger

At Amtrak, we value our customers and strive to provide a positive experience. If you are a people person with excellent communication skills, we encourage you to apply for this role.



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