Youth Outreach Program Coordinator

2 weeks ago


Kansas City, Missouri, United States reStart Inc Full time

Job Details

Job Location
Main Building - Kansas City, MO

Description

Position Overview:
The Youth Outreach Case Manager will deliver trauma-informed and culturally sensitive case management services to homeless, runaway, and at-risk youth. This role encompasses direct client support as well as community engagement, which includes conducting school presentations, managing resource tables at community events, fostering relationships with school counselors and social workers, organizing drop-in services, and participating in an on-call rotation for the Safe Place network in the Kansas City Metro Area.

Key Responsibilities:


  • Demonstrates positive and healthy relationship-building by treating all participants, staff, and volunteers with compassion, respect, and dignity.
  • Collaborates with colleagues and other departments to address challenges and enhance processes.
  • Responds to outreach requests from homeless or runaway youth, meeting them at community locations to provide advocacy, referrals, and resources.
  • Establishes and maintains partnerships with community organizations, schools, and youth-serving entities to raise awareness about youth homelessness and available resources.
  • Plans and facilitates activities and workshops for runaway and homeless youth in various community settings.
  • Engages in mandatory staff development training, team meetings, and community youth-focused coalition gatherings.
  • Accurately documents significant events and interactions, ensuring timely data entry into relevant databases.
  • Performs additional duties as assigned, including physical tasks such as bending, walking, and lifting up to 25 lbs.
  • Travels between locations for meetings and training sessions within the local community.

Qualifications

Required Qualifications:


Associate degree or equivalent from a two-year college or technical school; or six months to one year of relevant experience and/or training, or a combination of education and experience.


  • Preference for candidates with experience in positive youth development, particularly with homeless and LGBTQ youth, and familiarity with local resources.
  • Minimum age of 21 years.
  • Ability to complete specialized training, including First Aid, CPR, and Medication Certification.
  • Proven ability to work effectively with a diverse population of participants, service providers, and staff.
  • Values diversity and possesses an understanding of multicultural competencies, including issues of power and privilege.
  • Knowledge of laws, rules, policies, and procedures related to housing assistance programs.
  • Adapts to changing business needs and demonstrates a willingness to learn new methods for achieving objectives.
  • Knowledge and ability to provide supervision and services related to mental health, physical disabilities, substance use, domestic violence, and the LGBTQ community.
  • Exhibits responsible personal and professional conduct, taking ownership of work quality and timeliness.
  • Utilizes effective communication techniques to convey expectations clearly and constructively address conflicts.
  • Exercises independent judgment and analysis in problem-solving and decision-making.
  • Strong interpersonal skills, fostering trust and collaboration among team members.
  • Ability to thrive under pressure in a dynamic environment.
  • A collaborative team player with strong leadership, organizational, and time management skills.
  • Capable of developing effective working relationships and addressing issues constructively.
  • Proficient in MS Office, particularly Outlook.
  • Must pass a criminal background check and pre-employment drug screening.
  • Valid driver's license and current automobile insurance required.

Business hours: Monday-Friday with weekly on-call rotation

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