Associate Director of Shelter Operations and Support Services
4 weeks ago
The Associate Director of Shelter Operations and Supportive Services will support the shelter operations of Taimon Booton Navigation Center. This role will work directly with shelter supervisors and front-line staff, offering support and training. The Associate Director will work closely with the Shelter Director regarding operations, supplies, and ensuring the shelter meets all expectations.
Key Responsibilities:
Develop, implement, and administer the vision, strategy, and goals of the programs
Support guests and improve efficiency and effectiveness of shelter operation
Ensure the dorms are safe, clean, and free of biohazards
Oversee site supply inventory and food bank ordering, track expenses, and manage petty cash and credit card handling and reconciliation for staff
Create a tracking for guest grievances and work together with the site director to provide follow up regarding site wide complaints
Input Denial of Service Data for monthly reporting for HSH
Hire, retain, supervise, and professionally develop staff alongside the Site Director
Collaborate with HR on employee relations concerns
Ensure all staff have all required HSH, DPH and SFCHC trainings that are being logged
Lead the implementation of Safety and Compliance Policies and Procedures and ensure that all TBNC employees are properly trained.
Practice assertive, open, and non-violent communication skills to verbally prompt guests and communicate with staff to maintain safety and smooth site operation
Support the Site Director with the onboarding and offboarding of staff
Develop and manage relationships with vendors and contractors to ensure the organization receives quality services and products at a reasonable cost
Schedule and coordinate with external and internal stakeholders for site inspections (OSHA, Fire Department, etc.).
Participate in required department, inter-departmental and agency-wide meetings, trainings, and activities.
Requirements:
4+ years of experience as an operations leader within social services focused on homeless individuals or those at risk of homelessness
Proven ability to oversee complex projects and program by tracking multiple work streams, delegating relevant tasks to others, and providing ongoing progress reports
Deep understanding of trauma-informed care and of the challenges that TGNC homeless individuals face
Previous experience working on complex employee escalations with HR departments
Excellent oral and written communication skills demonstrated by delivering clear and concise messages and prioritizing the needs and understanding of the listener
Demonstrated ability to meet the needs of diverse internal and external stakeholders through active listening and the curiosity and drive to creatively solve problems
Proven ability to read, understand and write extensive narrative, numerical and statistical reports
Must be able to handle multiple tasks professionally and ethically within multi-racial and multicultural settings
Able to build bridges of understanding by creating connection and shared perspective
Attention to detail and initiative to improve processes
Superior interpersonal skills and proven track record of building strategic relationships with individuals, groups, and organizations
Demonstrated success and results in deploying analytical and critical thinking skills in service of long-term strategy
Must obtain TB clearance (within past 12 months) and complete background check upon hire
Current with vaccinations including latest Covid-19 vaccine with at least one booster, and seasonal flu, and able to provide proof
Preferred Qualifications:
Associate or Bachelors degree
Previous shelter experience strongly preferred
Direct connection to TGNC community
Three years of experience developing policies and procedures
Experience working in an FQHC or other type of Community Health Center
About Us:
San Francisco Community Health Center is a federally qualified health center that provides culturally competent high quality medical care, mental health services, education, and outreach. We are a safety-net for the LGBTQ community, the unsheltered community, people who use substances, and those with mental health needs. We are an anchor-organization for San Francisco's Tenderloin neighborhood, and we also lead regional, statewide, and national programming. We believe that everyone deserves access to the highest quality care served with dignity and respect
-
San Francisco, California, United States San Francisco Community Health Center Full timeAbout UsSan Francisco Community Health Center is a federally qualified health center that provides culturally competent high-quality medical care, mental health services, education, and outreach. We are a safety-net for the LGBTQ community, the unsheltered community, people who use substances, and those with mental health needs. We are an anchor-organization...
-
Services Coordinator
3 weeks ago
San Francisco, California, United States Episcopal Community Services Of San Francisco Full timeJob SummaryWe are seeking a highly motivated and compassionate Services Coordinator to join our team at Episcopal Community Services Of San Francisco. The successful candidate will be responsible for providing exceptional support to our shelter participants, ensuring a safe and clean environment, and promoting a sense of community.Key ResponsibilitiesProvide...
-
Shelter Operations Manager
4 weeks ago
San Francisco, California, United States Salvation Army Full timeJob SummaryThe Salvation Army is seeking a highly skilled and experienced Shelter Director to oversee the operations of the Harbor House Family Emergency Shelter. As a key member of the leadership team, you will be responsible for ensuring the smooth day-to-day management of the shelter, including supervising staff, maintaining compliance with policies and...
-
Shelter Operations Manager
4 weeks ago
San Francisco, California, United States Salvationarmytucson Full timeJob Title: Shelter DirectorAbout the Role:The Salvation Army Harbor Light Center is seeking a highly skilled and experienced Shelter Director to oversee the operations of the Harbor House Family Emergency Shelter. As a key member of our team, you will be responsible for ensuring the smooth day-to-day operations of the shelter, supervising staff, and...
-
Shelter Director Position
3 weeks ago
San Francisco, California, United States Salvation Army Full timeJob Title: Shelter DirectorAt The Salvation Army, we are seeking a highly skilled and dedicated Shelter Director to lead our Harbor House Family Emergency Shelter. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the shelter, ensuring the well-being and safety of our clients, and providing exceptional...
-
Lead Family Shelter Coordinator
4 weeks ago
San Francisco, California, United States Dolores Street Community Services Full timeJob Title: Lead Family Shelter MonitorJob Summary:Mission Action is seeking a highly motivated and experienced Lead Family Shelter Monitor to join our team. The successful candidate will be responsible for ensuring the safety and security of the shelter site, providing leadership and supervision to shelter monitors, and enforcing all shelter policies for...
-
Program Manager of Lark Inn Shelter
4 weeks ago
San Francisco, California, United States Larkin Street Youth Services Full timeJob Title: Program Manager of Lark Inn ShelterAt Larkin Street Youth Services, we are seeking a highly skilled and compassionate Program Manager to lead our Lark Inn Shelter program. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our shelter program, ensuring the provision of basic services, special projects,...
-
San Francisco, California, United States TBWA\Chiat\Day Full timeJob SummaryLarkin Street Youth Services is seeking an experienced Associate Director of Shelter Programs to oversee the development, implementation, and evaluation of assigned programs/sites. The successful candidate will provide leadership and coordination of services throughout the agency, ensuring effective and coordinated service for young people served...
-
Program Aide
4 weeks ago
San Mateo, California, United States Samaritan House Full timeJob DescriptionAt Samaritan House, we are committed to providing essential services and personalized support to the working poor in San Mateo County. As a Program Aide, you will play a vital role in ensuring our clients receive the resources they need to create their own stability and remain an active, successful part of our community.Under the general...
-
Shelter Maintenance Technician
3 weeks ago
San Francisco, California, United States Clear Channel Communications, Inc. Full timeClear Channel Communications, Inc. is seeking a skilled Shelter Maintenance Technician to join our team. As a key member of our operations team, you will be responsible for providing custodial and cleaning services to our transit shelters.Job Summary:Provides custodial and cleaning services to Clear Channel structures and sites.Key Responsibilities:Completes...
-
Housing and Shelter Program Assistant
3 weeks ago
San Francisco, California, United States Dolores Street Community Services Full timeJob SummaryThe Housing and Shelter Program Assistant will provide support to the health and well-being of residents/participants at different Mission Action housing and shelter programs. This role will involve monitoring and maintaining site safety, responding to emergencies, managing conflict resolution, and providing administrative support.Key...
-
Director of Supportive Services
4 weeks ago
San Jose, California, United States Abode Services Full timeAbout the RoleThis is a key position within Abode Services' Senior Management Team, responsible for overseeing supportive housing and supportive services programs across Santa Clara County.The Director will develop protocols, policies, and procedures applicable to supportive housing programs and staff, ensuring the quality of care, effectiveness, and...
-
San Francisco, California, United States TBWA\Chiat\Day Full timeAbout the RoleWe are seeking a highly skilled and experienced Associate Director of Permanent Supportive Housing to join our team at Larkin Street Youth Services. As a key member of our leadership team, you will be responsible for overseeing the development, implementation, and evaluation of assigned programs/sites, and supporting the training and...
-
Deputy Director, Division of Emergency Services
3 weeks ago
San Francisco, California, United States City and County of San Francisco Full timeJob SummaryThe Deputy Director of the Division of Emergency Services reports to the Executive Director of the San Francisco Department of Emergency Management. This position oversees the development of strategic plans and interim goals, establishes policies and determines priorities, and directs the allocation of resources to achieve timely outcomes and...
-
Services Coordinator
4 weeks ago
San Francisco, California, United States Episcopal Community Services Of San Francisco Full timeJob SummaryWe are seeking a highly motivated and compassionate Services Coordinator to join our team at Episcopal Community Services Of San Francisco. As a key member of our staff, you will play a vital role in supporting the daily operations of our shelter and ensuring the well-being of our clients.Key ResponsibilitiesProvide exceptional customer service to...
-
Director of Supportive Services
3 weeks ago
San Jose, California, United States Abode Services Full timeAbout the RoleThis is a key position within Abode Services, a leading nonprofit organization working to end homelessness in the Bay Area. As the Director of Supportive Services, you will play a crucial role in our Senior Management Team, driving initiatives to increase housing opportunities for vulnerable individuals.The successful candidate will oversee...
-
Deputy Director, Division of Emergency Services
4 weeks ago
San Francisco, California, United States City and County of San Francisco Full timeJob Summary:The City and County of San Francisco is seeking a highly skilled and experienced Deputy Director to join its Department of Emergency Management. As a key member of the team, the Deputy Director will play a critical role in shaping the department's mission and vision, overseeing the development of strategic plans, and directing the allocation of...
-
Veterinarian - Animal Shelter
4 weeks ago
San Bernardino, California, United States City of San Bernardino, CA Full timeJob SummaryWe are seeking a highly skilled and compassionate Shelter Veterinarian to join our team at the City of San Bernardino's Animal Shelter. As a key member of our veterinary team, you will be responsible for providing high-quality medical care to shelter animals, including spay/neuter surgeries, vaccinations, and preventative medical treatments.Key...
-
Director of Operations
4 weeks ago
San Francisco, California, United States Action Property Management Full timeJob Title: Director of OperationsAction Property Management is seeking a highly skilled Director of Operations to join our team at our luxury association, 181 Fremont, located in San Francisco.Key Responsibilities:Oversee daily building operations to ensure all mechanical systems, safety protocols, and community services function effectively and...
-
Veterinarian - Animal Shelter
3 weeks ago
San Bernardino, California, United States City of San Bernardino, CA Full timeJob SummaryWe are seeking a skilled Veterinarian to join our team at the City of San Bernardino Animal Shelter. As a Shelter Veterinarian, you will be responsible for providing high-quality medical care to shelter animals, including spay/neuter surgeries, vaccinations, and preventative medical treatments.Key ResponsibilitiesPerform high-volume spay/neuter...
