Services Coordinator

4 weeks ago


San Francisco, California, United States Episcopal Community Services Of San Francisco Full time
Job Summary

We are seeking a highly motivated and compassionate Services Coordinator to join our team at Episcopal Community Services Of San Francisco. As a key member of our staff, you will play a vital role in supporting the daily operations of our shelter and ensuring the well-being of our clients.

Key Responsibilities
  • Provide exceptional customer service to clients, responding to their needs and concerns in a professional and empathetic manner.
  • Conduct regular inspections of the shelter to maintain a clean, safe, and comfortable environment for all residents.
  • Monitor and maintain accurate records of client attendance, disciplinary actions, and eligibility status.
  • Collaborate with colleagues to ensure seamless day-to-day operations and provide support as needed.
  • Participate in daily shift change meetings and contribute to the development of strategies to improve client outcomes.
  • Perform other duties as assigned, including facilitating groups, workshops, and client meetings, and referring clients to external resources as needed.
Requirements
  • High School Diploma or equivalent required; experience working in a customer-facing role and with homeless populations preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Strong problem-solving and crisis resolution skills, with the ability to remain calm and composed in high-pressure situations.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Physical ability to perform tasks that require standing, walking, and lifting up to 40 pounds.
What We Offer

As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our clients and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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