Technical Support Specialist
4 days ago
Key Responsibilities
- Provide direct support or guidance toward resolution
- Identify critical issues quickly and accurately
- Create cases for all calls and emails received
Requirements
- High school diploma or equivalent required
- Minimum two years of experience in a technical customer service call center
- Strong understanding of customer service and customer relations
Benefits
- Medical, dental, and vision coverage
- Life insurance and retirement plan
- Employee assistance programs and company discounts
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