Technical Support Specialist

4 days ago


Jupiter, Florida, United States Deposita™, An Allied Universal® Company Full time
About DepositaDeposita, An Allied Universal Company, has perfected the art of cash management through world-class innovation and technology. We serve customers in retail, wholesale, and banking sectors with tailored solutions. As a Customer Experience Representative, you will play a pivotal role in providing top-notch customer service. With a starting rate at $18.00 per hour, this position offers an exciting opportunity to grow your career.

Key Responsibilities
  • Provide direct support or guidance toward resolution
  • Identify critical issues quickly and accurately
  • Create cases for all calls and emails received

Requirements
  • High school diploma or equivalent required
  • Minimum two years of experience in a technical customer service call center
  • Strong understanding of customer service and customer relations

Benefits
  • Medical, dental, and vision coverage
  • Life insurance and retirement plan
  • Employee assistance programs and company discounts


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