Spanish Speaker Customer Support Specialist
7 days ago
We are looking for a highly skilled Customer Service Specialist to join our team at S B C UNLIMITED LLC. As a key member of our staff, you will provide exceptional customer service and support to our clients, ensuring their needs are met and exceeded.
About the Role:The ideal candidate will have previous experience in customer service or sales, with a strong background in building rapport with clients and resolving technical issues. You will be responsible for handling customer inquiries, providing product and service information, and troubleshooting and resolving product issues and concerns.
Responsibilities:- Handle customer inquiries and complaints
- Provide information about products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Previous experience in customer service or sales
- Ability to build rapport with clients
- Strong written and verbal communication skills
- Able to prioritize and multitask
- Bilingual in Spanish and English
We offer a competitive salary of $16.00 per hour to start, increasing to $17.00 after training. Overtime may be available after training. Regular working hours are from 9am to 5pm, 10am to 6pm, or 1pm to 9pm.
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