Growth and Support Specialist

6 days ago


Jupiter, Florida, United States Strategic Marketer Full time

Are you a problem-solver with a passion for helping others succeed? Do you have a strong understanding of software systems and APIs?

We're looking for a Growth and Support Specialist to join our team at Strategic Marketer. In this role, you'll work closely with our clients to resolve complex technical issues, drive engagement, and ensure they get the most out of our software.

The estimated salary for this position is around $90,000 - $120,000 per year, depending on location and experience.

Requirements:
  • Experience: 2+ years of experience in a customer support role, with a focus on advanced technical support within a SaaS or technical environment.
  • Technical Expertise: Strong understanding of software systems, APIs, integrations, and advanced troubleshooting methodologies.
  • Communication: Exceptional verbal and written communication skills, capable of explaining complex concepts in a clear and concise manner.


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