Technical Support Associate

4 days ago


Jupiter, Florida, United States Deposita™, An Allied Universal® Company Full time
About the Role:
As a Technical Support Associate, you will be responsible for providing direct support and guidance to customers, identifying their needs and resolving issues in a timely and effective manner. You will work closely with our technical teams to troubleshoot complex problems and escalate issues as necessary.

The ideal candidate will have a minimum of 2 years of experience in a technical customer service call center environment, with a strong understanding of technical systems and problem-solving skills. A high school diploma or equivalent is required, and a stable work history demonstrating the ability to assess and evaluate situations effectively is essential.

We offer a competitive salary of $17.00 per hour, with opportunities for advancement and professional growth. Our benefits package includes medical, dental, vision, basic life, AD&D, and disability insurance, as well as enrollment in our company's 401(k) plan. We also offer paid holidays, sick days, and personal days, plus vacation time at an accrual rate of 3.08 hours biweekly.

If you are a motivated and results-driven individual who is passionate about delivering exceptional technical support, we encourage you to apply for this exciting opportunity.

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