Technical Support Representative

3 days ago


Jupiter, Florida, United States Deposita™, An Allied Universal® Company Full time

**Job Summary:**

We are seeking a highly skilled Cash Automation Technical Representative to join our team at Deposita, An Allied Universal Company. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance to our clients.

**Key Responsibilities:

  • Provide timely and efficient service to all customers and partners
  • Receive inbound calls to assist in installations, connectivity, or configurations of new and current devices
  • Organize and prioritize outbound calls related to device connectivity and device health

**Requirements:**

  • High school diploma or equivalent
  • Ability to obtain and maintain all necessary state or federal licensing requirements
  • Minimum two (2) years of experience in a technical support role or equivalent experience

**Preferred Qualifications:**

  • Experience in a call center environment
  • Ability to speak, read, and write fluently in French (Canadian dialect)

**Benefits:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k) plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly


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