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Jewelry Sales Specialist

2 months ago

Washington, Washington, D.C., United States Brilliant Earth Full time
Job Opportunity: Jewelry Sales Consultant

We are seeking a skilled Jewelry Sales Consultant to join our team at Brilliant Earth. As a Jewelry Sales Consultant, you will play a crucial role in providing exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Utilize sales strategies and product knowledge to guide customers through the purchasing process, creating personalized experiences and exceeding sales targets.
  • Manage a high volume of sales leads, providing a luxury customer experience and attaining individual revenue targets.
  • Proactively greet and assist customers, creating a memorable and one-on-one experience.
  • Conduct post-sale appointments to assist and educate customers, ensuring a seamless experience.
  • Review customer feedback and online reviews, working with leaders to continuously improve the customer experience and sales performance.
  • Enforce policies within the waiting room to ensure a safe and pleasant experience for all guests.
  • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.
Requirements:
  • A passion for delivering exceptional customer experiences and exceeding sales targets.
  • A drive to succeed in a fast-paced environment, with a keen eye for detail and a passion for process.
  • Excellent communication and collaboration skills, with the ability to work effectively with customers and teammates.
  • A commitment to our company values and mission, with a passion for creating a more sustainable and compassionate jewelry industry.
What We Offer:
  • Competitive compensation and benefits package.
  • Opportunities for growth and professional development.
  • A dynamic and supportive work environment.
  • Access to exclusive discounts on our jewelry.
  • A comprehensive employee assistance program.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about jewelry and sales, we encourage you to apply for this exciting opportunity.