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Relationship Manager

2 months ago

Orlando, Florida, United States The Closing Agent Full time
Relationship Manager

The Relationship Manager is a key role at The Closing Agent, responsible for driving sales and marketing activities in an assigned territory. This position requires a strong understanding of the title industry and excellent communication skills to build and maintain relationships with customers.

Key Responsibilities:
  • Sales and Marketing: Implement a marketing plan to meet business goals, generate leads, and close sales in the assigned territory.
  • Customer Service: Ensure each customer receives outstanding service, including regular communications, industry knowledge, and customer support.
  • Record Keeping: Maintain accurate records of sales and prospecting activities, including sales calls, presentations, and follow-up activities.
  • Target Sales: Reach target sales created by management.
  • Sales Meetings: Participate in sales meetings and assist in setting up sales goals and budgets.
  • Marketing Materials: Create marketing materials, including flyers, brochures, and social media posts.
  • Networking: Attend networking events and gatherings to build awareness of the company and create a network of influencers.
  • Client Classes: Plan and organize client classes and events.
  • Customer Problems: Handle customer problems and requests or communicate these to management if needed.
Qualifications and Requirements:
  • Education: Bachelor's degree in business or marketing field or bachelor's degree in another field.
  • Experience: Five years of sales experience and two years of experience in the title industry.
  • Skills: Excellent verbal and written communication skills, proficiency with design and creation tools, and experience with customer relationship management (CRM) software.