Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Family Dollar Greeter. As a key member of our store team, you will be responsible for providing exceptional customer service, assisting with shopping needs, and protecting store assets.
Key Responsibilities:
• Greet and assist customers in a positive and approachable manner, maintaining a positive company image in the community.
• Assist the Store Manager in asset protection duties, being aware of customers while they are in the store and providing excellent customer service.
• Address all EAS alarms by following company procedures.
• Observe transactions at the register and activity throughout the store to ensure protection of store assets, reporting any suspicious activity to the Store Manager.
• Check security cameras and alarms daily for proper functioning, conduct daily audits, and monitor Fire and ADA safety requirements.
• Complete bag checks, including in-store returns as directed.
Requirements:
• High school diploma or equivalent preferred.
• Ability to read and interpret policy, procedural, and training manuals and other operational directives and communications.
• Valid driver's license required.
• Previous loss prevention experience preferred.
• Ability to regularly lift up to 40 lbs. and occasionally up to 55 lbs. from floor level to above shoulder height.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Ability to work flexible, full-time schedule to include days, evenings, weekends, and holidays.
What We Offer:
• Competitive pay and benefits package.
• Opportunities for career advancement and professional growth.
• A dynamic and supportive work environment.
• Recognition and rewards for outstanding performance.
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