Front Desk Representative

4 days ago


Charlotte, North Carolina, United States free-classifieds-usa Full time
Front Desk Agent Job Description

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Renaissance Charlotte SouthPark Hotel. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a smooth and memorable experience during their stay.

Key Responsibilities:

  • Process guest arrivals and departures, ensuring a seamless check-in and check-out experience
  • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Provide information and recommendations on local attractions and services
  • Manage guest room assignments and ensure accurate room inventory
  • Maintain a clean and organized front desk area, adhering to hotel standards

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit transactions

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply:

Apply now at [insert link] or visit our website to learn more about our workplace culture and career opportunities.



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