Front Desk Representative
7 hours ago
Job Summary:
We are seeking a highly motivated and detail-oriented Part-Time Front Desk Agent to join our team at MCR Hotels. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.
Key Responsibilities:
- Front Desk Operations: Manage the front desk during the overnight shift, handling guest check-ins, check-outs, and room assignments.
- Customer Service: Provide attentive, courteous, and efficient service to all guests, responding to their inquiries and resolving any issues in a timely and professional manner.
- Security and Safety: Conduct security walks, monitor the hotel's security systems, and ensure the safety and security of guests and staff.
- Administrative Tasks: Prepare and distribute daily reports, balance transactions, and maintain accurate records.
- Communication: Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: Previous experience in a hotel or related field preferred.
- Skills: Basic math skills, ability to multitask, and excellent communication and problem-solving skills.
- Availability: Willingness to work a varied schedule, including evenings, nights, weekends, and holidays.
What We Offer:
- Competitive Pay: Weekly pay and opportunities for career advancement.
- Benefits: Paid time off, retirement options, and referral bonuses.
- Professional Development: Opportunities for training and professional growth.
Why Join MCR Hotels?
MCR Hotels is a leading hotel owner-operator with a portfolio of 148 premium-branded hotels across the United States. We offer a dynamic and supportive work environment, with opportunities for career advancement and professional growth. Join our team and be part of a company that values excellence, innovation, and customer satisfaction.
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