Front Desk Representative
20 hours ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.
Key Responsibilities- Provide attentive and courteous service to all guests, ensuring a positive experience from check-in to check-out.
- Manage the front desk operations, including check-in, check-out, and room assignments.
- Respond to guest inquiries and resolve issues in a timely and professional manner.
- Maintain accurate records and reports, including guest information and hotel operations.
- Collaborate with other departments to ensure seamless guest service and hotel operations.
- High school diploma or equivalent required.
- Previous experience in a hotel or customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- Basic math skills and ability to handle cash and credit transactions.
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
MCR Hotels is a leading hotel owner-operator with a portfolio of premium-branded hotels across the United States. We are committed to providing exceptional guest service and creating memorable experiences for our guests.
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Charlotte, North Carolina, United States MCR Hotels Full time{"title": "Front Desk Agent", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide...
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