Export Operations Specialist

2 weeks ago


Houston, Texas, United States Mainfreight Americas Full time

Position Overview

As an integral part of our team, you will be engaged in the Export Operations at Mainfreight Ocean.

Key Responsibilities:

  • Deliver exceptional operational service to our clientele.
  • Coordinate and arrange bookings with our international network and overseas collaborators.
  • Develop and maintain relationships with carriers and local service providers.
  • Oversee the complete process of export ocean shipments, including requesting quotes, making bookings, completing necessary documentation, tracking shipments, and managing invoicing.
  • Assist in the onboarding of new accounts and optimizing existing ones to enhance customer satisfaction.
  • Address queries and operational requests from clients efficiently.
  • Achieve and surpass all performance indicators while contributing to departmental growth and profitability.

Qualifications:

The ideal candidate will possess:

  • A strong enthusiasm for logistics and customer service.
  • A commitment to embodying Mainfreight's core values in daily operations.
  • Excellent verbal and written communication abilities.
  • Outstanding organizational and time management skills.
  • Exceptional customer service capabilities.
  • The ability to thrive under pressure and meet deadlines while maintaining a positive demeanor.
  • A self-driven attitude with a keen attention to detail.
  • A willingness to engage in hard work and extended hours when necessary.
  • Prior experience in the field is advantageous but not mandatory, as comprehensive training will be provided.
  • Familiarity with CargoWise is a plus.

This role presents a valuable opportunity for professional growth within a thriving organization. We are looking for dedicated individuals who are ready to embrace the challenges of this position.



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