Strategic Account Executive

2 weeks ago

New York, New York, United States Nextdoor Full time
Position Overview

Join Our Team at Nextdoor

At Nextdoor, we strive to connect individuals with their local communities, fostering a sense of belonging and support. Our mission is to create a more compassionate world where neighborhoods can thrive together.

As a pivotal part of our advertising ecosystem, the Mid-Market Account Management team plays a crucial role in driving our multi-billion dollar advertising initiatives. This team is composed of diverse, motivated professionals dedicated to establishing meaningful connections between brands and our community of neighbors through our innovative advertising solutions.

Your Role and Responsibilities

We are looking for a dedicated Account Manager to enhance our Advertising Solutions team. In this role, you will be instrumental in expanding our advertising collaborations on the Nextdoor platform. Your focus will be on partnering with brands and agencies to facilitate successful advertising campaigns while collaborating with product management and engineering teams to optimize our offerings.

Your key responsibilities will include:

  • Overseeing all facets of an advertiser's campaign, from onboarding to execution.
  • Developing and nurturing strong relationships with brand and agency partners, ensuring effective communication for campaign success.
  • Delivering exceptional customer service by actively monitoring campaign performance and addressing any issues promptly.
  • Leading data-driven discussions to retain and expand advertising partnerships.
  • Utilizing internal tools to analyze and enhance campaign performance.
  • Becoming a subject matter expert on our platform, understanding customer challenges and how our solutions can address them.
  • Creating and presenting strategic insights, campaign summaries, and business reviews to clients.
  • Collaborating across teams to ensure seamless campaign execution.
  • Engaging in team-building activities and events to foster a positive work culture.
  • Willingness to travel as necessary.
Qualifications and Skills
  • 2-4 years of experience in account management or client services within a digital media or advertising environment.
  • Strong grasp of campaign strategy, execution, and optimization in a platform-based media buying context.
  • Proven track record of maintaining and growing client relationships.
  • Experience in enhancing brand visibility and performance metrics.
  • A proactive approach to learning and problem-solving.
  • Ability to thrive in a dynamic, fast-paced setting while managing multiple priorities.
  • Analytical mindset with a focus on delivering actionable insights.
  • A commitment to community engagement and fostering an inclusive team environment.
  • Flexibility to travel as needed.
Compensation and Benefits

Nextdoor offers a comprehensive rewards package that includes a competitive salary structure with base pay and commission based on performance. The anticipated total compensation ranges from $90,000 to $120,000 annually, with potential for higher earnings based on proficiency and achievement.

We also provide an equity grant for this position, with quarterly vesting starting within the first three months of employment.

Our health benefits are robust, covering 100% of personal premiums for health, dental, and vision care, along with a OneMedical membership for enhanced healthcare access.

At Nextdoor, we are committed to building stronger local communities and fostering a diverse workforce that reflects the neighborhoods we serve. We encourage all qualified candidates to consider joining our mission.

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