Patient Registration Coordinator

2 weeks ago


Wake Forest, North Carolina, United States WakeMed Full time

Job Summary:

The Patient Registration Representative will be responsible for greeting and checking patients in upon arrival, providing unsurpassed customer service to patients and families presenting to the physician practice or hospital for appointments, surgeries, therapies, or procedures. This role requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service.

Key Responsibilities:

  • Collecting point of service payments
  • Scheduling appointments
  • Entering demographic and insurance information
  • Collecting copays

Requirements:

  • 1 year of customer service experience preferred
  • High School Diploma or Equivalent Required
  • Not Applicable for licensure/certification

Work Environment:

This role is a high-volume, fast-paced environment that requires the ability to work in a centralized welcome desk at hospital entrances and medical office buildings, as well as at the check-in desk within the physician practices.



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